Privacy Policy

Introduction

Sovrena ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information in connection with our website and services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy.

Information We Collect

We may collect the following categories of information:

Information you provide directly: such as your name, email address, company name, and any content you submit through contact forms, account registration, or correspondence with us.

Information collected automatically: such as IP address, browser type, device identifiers, pages viewed, time spent on pages, referring URLs, and general location data collected via cookies, log files, and similar tracking technologies.

Information from third parties: we may receive information about you from analytics providers, payment processors, or other partners, where permitted by applicable law.

How We Use Your Information

We use the information we collect for purposes including:

Providing, operating, and maintaining the Services; responding to inquiries and support requests; improving and personalizing user experience; analyzing usage trends and performance; sending administrative or promotional communications (where consent has been obtained or as otherwise permitted by law); detecting, preventing, and addressing technical issues, fraud, or security concerns; and complying with legal obligations.

Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating, securing, and improving the Services, provided those interests are not overridden by your data protection rights.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate core site functionality, remember preferences, and understand how visitors interact with the Services. You can control cookies through your browser settings; however, disabling certain cookies may limit functionality. Where required, we will request your consent before placing non-essential cookies.

How We Share Information

We do not sell personal data. We may share information with:

Service providers who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality and data protection obligations.

Legal and regulatory authorities where required to comply with applicable law, enforce our terms, or protect the rights, property, or safety of Sovrena, our users, or others.

Business transfers in connection with a merger, acquisition, restructuring, or sale of assets, subject to standard confidentiality arrangements.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Depending on your location, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and the right to withdraw consent at any time where processing is based on consent. To exercise these rights, please contact us using the details on our Contact page. We will respond to verifiable requests within a reasonable timeframe in accordance with applicable law.

Children's Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties, and we encourage you to review their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised version with an updated "Last updated" date, and material changes will be communicated through reasonable means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via our Contact page.